By accessing and using our website or mobile applications, you confirm that you agree to and are bound by the terms and conditions outlined here. These terms apply to the entire platform and any communication between you and Vorf.

Vorf is not liable for any direct, indirect, incidental, or consequential damages, including but not limited to loss of data or profit, arising from the use of our platform.

We reserve the right to change prices, commissions, and usage policies at any time.

Services

Vorf is a Finland-based digital platform that connects customers with local service providers, such as cleaning, moving, renovation, and maintenance companies. Customers can compare, book, and pay for services through the platform. All services offered through Vorf are provided by independent third-party companies. 

Payments

Vorf does not process payments directly. All payments are handled securely through third-party providers, including Stripe and Razorpay. By using the platform, you agree to the terms and conditions of these payment providers.

Security

We take security seriously and ensure that your data is handled responsibly. However, you are responsible for safeguarding your account credentials and activity on the platform.

Cookie Policy

Our website and applications use cookies to enhance user experience. By using Vorf, you consent to our use of cookies. We use session cookies to personalize the platform and Google Analytics to analyze usage trends. Blocking or deleting cookies may negatively affect the usability of our platform.

Refunds

Refunds are governed by our Refund Policy. If a service does not meet agreed standards and the case qualifies under the refund policy, Vorf will review the claim and, if approved, process the refund.

Communication

By signing up on https://vorf.fi or through our mobile applications, you agree to receive both transactional and occasional promotional emails from Vorf.

Ownership & License

Ownership of the platform, brand, and technology remains with Vorf. Customers and service providers are granted a limited, non-exclusive license to use the platform in accordance with these terms.

Changes to Terms

We may update these terms without prior notice. Any changes will be published on this page, and users are encouraged to review the latest version regularly.